Refund policy
At AM HomeFinds, customer satisfaction is important to us. Please read our returns policy carefully before making a purchase.
Returns
We accept returns within 14 days of you receiving your order.
To be eligible for a return:
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Items must be unused
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In the original packaging
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In the same condition as received
To start a return, you must first contact us at:
Return instructions (including return address, if required) will be provided after contacting customer support.
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery and include:
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Your order number
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Clear photos of the issue
We will offer either:
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A replacement, or
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A full refund
No return is required for damaged or faulty items unless stated otherwise.
Change of Mind
If you change your mind:
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You are responsible for return postage costs
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The item must be returned unused and in original condition
Once received and inspected, a refund will be issued.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
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Used items
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Personal care or beauty products once opened
Refunds
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Refunds are processed within 3–5 working days after approval
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Funds may take 5–10 working days to appear, depending on your payment provider
Refunds will be issued to the original payment method.
Late or Missing Refunds
If you haven’t received your refund after 10 working days:
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Check with your bank or payment provider
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Then contact us at amhomefinds.store@gmail.com
Contact Us
If you have any questions about returns or refunds, please contact: